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Handling Time

Orders placed on Lux Leather will have a handling time of 3-4 business days from the date of order placement.

Delivery Time

Once your order has been processed and dispatched, the estimated delivery time for standard shipping is 7-9 business days. Please note that international deliveries may take longer due to customs and other factors beyond our control. We strive to deliver your orders as quickly and efficiently as possible.

Delivery/Shipping

Lux Leather USA offers worldwide free shipping. We are committed to delivering your orders to your doorstep, regardless of your location, at no additional cost to you. Our free shipping service ensures that you can enjoy Lux Leather USA products wherever you are in the world.

Shipping Partners

Lux Leather USA partners with reputable shipping carriers to ensure your orders are handled with care and delivered to you in a timely manner. Our shipping partners may vary depending on your location and the availability of their services.

Order Tracking

Upon dispatch of your order, you will receive an email confirmation along with a tracking number. You can use this tracking number to monitor the progress of your delivery. Tracking information will typically become available within 24 hours after your order has been dispatched.

• 30-Day Window: Contact us within 30 calendar days of delivery (per carrier tracking) to request an exchange or report an issue.
• Defects or Wrong Item? If there’s a manufacturer defect or fulfillment error (e.g. wrong size, color, or item sent), we will cover the cost of the exchange—including all shipping fees.
• Change of Mind / Size / Color Exchange: If you prefer a different size, color, or style, you’re responsible for return shipping. Once your return is approved and received, we’ll cover the cost to ship the replacement to you.
• Refunds: We do not offer refunds at this time. Approved returns may receive an exchange or store credit only.

• • Returns and Refunds

    For information on our return and refund policy, please refer to our dedicated Returns & Refunds Policy page. Lux Leather USA is dedicated to providing you with high-quality products and a seamless shopping experience. We appreciate your trust in us, and we are committed to delivering your orders to your satisfaction. Thank you for choosing Lux Leather USA for your shopping needs.